Ego, empathy, and humility at work

(matthogg.fyi)

45 points | by mrmatthogg 5 hours ago

4 comments

  • drdaeman 1 hour ago
    > The following is a short, incomplete list of typical statements we as developers might say or hear at work. If you parse them more precisely each one is an attempt at self-justification: […]

    > “We should start using this new tool in our pipeline.”

    > “We should never use that new tool in our pipeline.”

    I don’t get what’s “wrong” with those two. There’s no justification (self- or otherwise) whatsoever in any of those statements, not even a hint of an attempt. Justification, as I understand it, requires a “why” (possibly, only suggestively implied, but nonetheless present in some form) and I see absolutely none, just a call to action.

    If someone sees it, can you please explain?

    • 1659447091 25 minutes ago
      Taking into account the context before the bullet pointed "typical statements": there are developers who seemingly like to gatekeep. They get to feel like wizards in their towers with their dusty books and potions [...] My point is our egos can “leak” in so many ways that it takes diligence to catch it let alone correct it.

      It's a bit of a Chesterton's Fence situation. The wholesale statements themselves don't point to having an understanding of the pipeline, only that the person making it supposedly knows better than everyone there and is self-justifying or "leaking" their ego instead of engaging in discussion about it

    • t43562 18 minutes ago
      IMO team X needs or wants something and tries to get the other teams to accept it too. The other teams might not need it and in fact it might make life more complicated and difficult. If anyone objects then the last resort is "best practice" which is an incantation that appeals to leadership and everyone who doesn't really know how the sausage gets made in the various teams.

      It's ego to think you know everything and that your needs are paramount - but it's not ego to try to make life better for everyone.

      ....and that's the problem because sometimes you ARE right and sometimes you're not.

    • eucyclos 49 minutes ago
      I think by including those, the author is saying that we tend to think that what is best for us (this tool is great/awful for my work) is also best for everyone else. It might also be a case of 'I understand this tool better/worse than others so if it's adopted I'll become more/less important' but that's a little more of a conscious thought process than what I think the article is pointing towards.

      I also think the whole thing is written in a deliberately accusatory tone to provoke discussion among the target audience - rather than say that 'the ego wants to be at the center' the author could just as well have said 'our model of what other people know skews to be too similar to what we ourselves know'.

    • Aeglaecia 41 minutes ago
      personally it has become clear that discussion involving good vs bad is inherently relative to personal frames of reference. in this logic , usage of 'should' degenerates an argument to a personal judgement.

      a more professional and unbiased statement would be 'it seems to me that using tool X would mitigate problem Y in our pipeline, because of Z.' this amended statement maximises objectivity compared to the original.

      but nobody is gonna spend their whole life delivering extended objective justifications when 'we should start using this tool' suffices for the most part. so i too don't see the value of questioning such benign conversational aspects.

  • 000ooo000 1 hour ago
    >Simply mashing a few letters together can be empowering for ourselves while being exclusionary for others. It’s an artifact—albeit a small one—of our egos. We know what the technobabble means. Our justified place in the universe is maintained.

    Your Oh So Humble Ego has you thinking there's some ulterior motive to me typing 3 letters instead of 20.

    • eucyclos 57 minutes ago
      Dialect formation is also an instinct when forming close connections with any group of people. The prevalence of acronyms in workplaces is probably due in larger part to collective rather than individual ego formation.
  • Aeglaecia 1 hour ago
    why should experts dumb down their interpersonal discussion for perusal by the unaware ? if gatekeeping anything is weak , why is it ok to gatekeep virtue by stating that empathy and humility are obviously virtuous ? honestly some of the article's points are good but anyone capable of understanding and implementing these practices was probably not that egotistical to start with. I don't particularly enjoy the focus on dev egoism when the manager class is by design de-empathized (iirc commanding another human intrinsically down regulates empathy). anyway all of this ramble is definitely egotistical itself and that's intentional - everything is indeed so much bigger than us as individuals , without some form of separation we are liable to be subsumed.
  • N_Lens 1 hour ago
    “A guide for people with Autism”